McLaren Golf does not accept returns for any custom-built or stock golf clubs.
Canceled orders will incur a 30% restocking fee if the request is made more than 72 hours after the initial order was placed. However, if your order has entered production, we cannot cancel your order.
If you have any questions or receive custom products that are damaged, defective, or incorrect, please contact us.
If you are not satisfied with your purchase, you may return it within 30 days of receipt. U.S customers will receive a pre-paid return label via email for eligible returns and exchanges (excludes golf bags). All customers are responsible for return shipping on golf bag returns or exchanges. Non-U.S. customers are responsible for their own return shipping on all orders.
Orders may be canceled within one (1) business day (Monday–Friday) of being placed. However, we cannot cancel orders that have already shipped. If your order has shipped, you will need to wait for it to arrive and then initiate a return in accordance with our return policy.
While we will do our best to accommodate order modification requests, we cannot guarantee that changes can be made once an order has been placed. If you need to make a change, please contact our Customer Service team as soon as possible.
Gift card sales are final and non-refundable.
Please allow 10 business days for us to process your return. Refunds will be issued within 30 days of approval, and you will receive a notification via email. We refund the merchandise total but not shipping costs, and refunds are issued in the original payment method.
