Frequently Asked Questions

Orders & Shipping

How can I track my order?

Once your order ships, you’ll receive a confirmation email with tracking details. To track your clubs throughout the build process, refer to our Club Order Status page.

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times vary by location but generally range from 3–7 business days domestically and 7–14 business days internationally.

Do you ship internationally?

Yes. McLaren Golf ships globally, with shipping rates and delivery times calculated at checkout based on your location.

For orders shipping to Korea, all purchases must be made directly through our authorized Korean distributor. Please contact KoreaM26@mclarengolf.com to locate a dealer to purchase.

What does McLaren charge for shipping?

McLaren offers a range of shipping options depending on the product type and destination. For U.S. orders, clubs ship free via FedEx Ground, with an optional FedEx 2Day upgrade available for $80 USD. Apparel and accessories ship for $8 USD, while golf bags ship for $35 USD via Ground or $75 USD for 2Day delivery.

For international orders, taxes and duties are collected at checkout. No additional fees will be charged by carrier upon delivery in destination country.

Returns & Exchanges

What is your return policy?

Our returns/exchanges policy can be viewed here.

How do I start a return or exchange? 

Contact our support team with your order number, and we’ll guide you through the process.

What if my order arrives damaged?

If your item arrives damaged, please contact us within 48 hours with photos of the product and packaging so we can resolve the issue quickly.

Products & Performance

What makes McLaren Golf products different?

McLaren Golf products are engineered with a focus on precision, performance, and design innovation-drawing inspiration from McLaren’s legacy in high-performance engineering.

Are your clubs suitable for all skill levels? 

Our products are designed for golfers who value premium craftsmanship and performance, from dedicated amateurs to elite players.

Do you offer custom fitting or specifications?

Yes. Select products can be customized to match your preferred specifications, including shaft, grip, and performance characteristics.

Orders & Changes

Can I modify or cancel my order?

Orders can be changed or canceled within a short window after placement. Once processing begins, changes may not be possible.

Payments & Security

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure checkout options depending on your region.

Is my payment information secure?

Yes. All transactions are encrypted and processed through secure payment gateways.

Warranty & Support

Do your products come with a warranty? 

Yes. McLaren Golf products are backed by a limited warranty covering manufacturing defects. Warranty terms vary by product.

How can I contact customer support?

You can reach our team via email or through the contact form on our website. We aim to respond within 24 hours on business days.

Brand & Philosophy

What is the McLaren Golf philosophy?

McLaren Golf combines advanced engineering with refined design to deliver performance-driven golf equipment-built for precision, consistency, and feel.

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